Privacy Policy

Kanhaiya Life Care Medicine

Last updated: March 2026

At Kanhaiya Life Care Medicine, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy describes how we collect, use, share, and protect your data when you use our website, mobile application, and services.

1. Information We Collect

When you use Kanhaiya Life Care Medicine, we may collect the following types of information: - Personal Information: Name, email address, phone number, delivery address, date of birth, and gender. - Health Information: Prescriptions, health profile data (allergies, chronic conditions, current medications), and order history related to medicines. - Payment Information: We do not store your complete payment details. Payment processing is handled securely by our trusted payment partners (Razorpay, Paytm, Stripe). - Device & Usage Information: IP address, browser type, device information, pages visited, and interaction patterns to improve our services. - Cookies & Tracking: We use cookies and similar technologies to enhance your browsing experience and analyze site usage.

2. How We Use Your Information

We use the information collected to: - Process and fulfill your medicine orders. - Verify prescriptions and ensure safe dispensing of medicines. - Provide personalized health recommendations and product suggestions. - Send order updates, delivery notifications, and promotional communications. - Improve our website, mobile app, and overall user experience. - Comply with legal and regulatory requirements in the pharmaceutical industry. - Prevent fraud and ensure the security of our platform.

3. Information Sharing

We do not sell your personal information to third parties. We may share your information with: - Delivery Partners: To fulfill and deliver your orders. - Payment Processors: To securely process your payments. - Pharmacist Network: Licensed pharmacists who verify your prescriptions. - Legal Authorities: When required by law, court order, or government regulation. - Service Providers: Trusted third-party services that help us operate our platform (analytics, customer support, etc.). All third-party partners are bound by data protection agreements and are required to handle your information securely.

4. Data Security

We implement industry-standard security measures to protect your personal and health information: - All data is transmitted using SSL/TLS encryption. - Sensitive health records are stored with additional encryption. - Access to personal data is restricted to authorized personnel only. - Regular security audits and vulnerability assessments are conducted. - We comply with applicable data protection laws and regulations.

5. Your Rights

You have the following rights regarding your personal data: - Access: You can request a copy of the personal data we hold about you. - Correction: You can update or correct your personal information through your account dashboard. - Deletion: You can request the deletion of your account and personal data, subject to legal retention requirements. - Opt-Out: You can opt out of promotional communications at any time through your notification preferences. - Data Portability: You can request your data in a portable format. To exercise any of these rights, please contact us at support@kanhaiyalifecare.com.

6. Cookies Policy

We use cookies to: - Remember your login session and preferences. - Store your delivery pin code for faster checkout. - Track your recently viewed medicines. - Analyze website traffic and user behavior for improvements. - Serve relevant advertisements and offers. You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

7. Children's Privacy

Kanhaiya Life Care Medicine services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided personal information, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: - Email: support@kanhaiyalifecare.com - Phone: +91 98765 43210 - Address: Kanhaiya Life Care Medicine, Main Market Road, New Delhi, India - 110001